About Us

Partners

Who We Are

In 1982, 501(c) Services established the first trust in the country – 501(c) Agencies Trust (formerly known as Joint Unemployment Compensation Trust) – to offer a safe way for nonprofits to legally stop paying the state unemployment insurance tax while still covering unemployment charges for former employees.

With more than 30 years of experience working exclusively with nonprofit organizations, 501(c) Services helps nonprofits pay only for their own unemployment claims and provides claims management. Our success is due to our hands-on, full service approach, coordinated by a fully staffed in-house team.

We now offer a wide-range of programs for nonprofits including our Nonprofit HR Hotline, 501(c) Agencies Trust Group Retro Plan for Washington nonprofits, and the Boy Scouts of America Unemployment Plan.

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Partners

President and CEO

Darren Bowman

Darren Bowman began his career with 501(c) Services as Chief Financial Officer in 2007. He was elevated to Chief Executive Officer in 2013.

Darren has nearly 20 years worth of financial planning and business strategy experience. As CEO, he is responsible for maintaining relationships with the Board of 501(c) Agencies Trust and with executive oversight of Trust development and all customer-related services.

Darren has found great pleasure over the years working with the great group of people at 501(c) Services who he feels really care about the work they do. He is a big believer in work/life balance and putting “first things first.”

In his time away from work, Darren has aspirations for being crowned the “World’s Greatest Dad.”

Director of Member Services

Douglas Adams

Douglas Adams has more than 35 years of experience in the area of unemployment insurance policy and claims management. He has been the Director of Member Services for 501(c) Services since 2007.

Douglas specialized in controlling unemployment costs for hundreds of nonprofit and governmental organizations throughout the country. His vast knowledge of the various state unemployment insurance regulations and procedures makes him an excellent resource to 501(c) Agencies Trust participants.

Douglas enjoys the aspects of his job that allow him to work with a variety of organizations on a vast number of unemployment issues. Quickly and accurately addressing their needs and concerns is his daily goal.

Douglas has a degree from the University of Iowa. He loves traveling and spending time outdoors.

Chief Marketing Officer

Cynthia Koral

Cynthia Koral is the Chief Marketing Officer in charge of member recruitment for 501(c) Agencies Trust.

Cynthia began her stint with the organization in 2008 after spending two decades in the publishing industry. She has more than three decades worth of experience in marketing, communications and sales. Cynthia is a licensed property and casualty insurance agent in California.

One of the things she most enjoys about working with 501(c) Agencies Trust is when organizations see savings through membership and are able to use those dollars for more mission related efforts.

When she is not working Cynthia enjoys cooking, gardening and wine.

HR Services Director

Maureen Marfell

Maureen Marfell is a human resources professional with more than 35 years of experience. She has spent a majority of her career serving the needs of nonprofit organizations.

Maureen began her tenure with 501(c) Agencies Trust in 1992 after she was asked to design its HR Services department. She began the department as a simple toll-free hotline. Since then the department has broadened to include newsletters, webinars and in-person training presentations, as well as the HR Services Advisory Committee – a consortium of nonprofit professionals who meet twice a year to discuss topics pertinent to the nonprofit world.

Maureen keeps herself, and the membership, current with the latest human resources trends. She is also a member of SHRM, NCHRA and National Human Services Assembly HR Council.

Director of Trust Administration

Lea Ovrootsky

Lea Ovrootsky is a veteran finance professional with more than 20 years of accounting experience. She has been the Director of Trust Administration for 501(c) Services since 2013.

She appreciates the great team and organizations she gets to work with at 501(c) Services. The missions of the participating organizations she deals with are incredibly diverse and very compelling. Lea describes her work as “never boring” and is always happy to find that she learns something new everyday.

Lea has a degree from Tallinn Technical University. She loves spending time with her family. She is also currently pursuing her CPA.

Senior Sales Consultant

Brian Allen

Brian Allen has been a Producer for 501(c) Services for more than two decades.

Much of Brian’s earlier career centered on working with the Boy Scouts and other youth programs. Prior to joining the company he spent almost 20 years as CEO to a number of Boy Scouts of America Councils. He has been a board member of the Boys & Girls Clubs of Silicon Valley for more than 20 years and founded the Italio Experience in 1983 – a sports fishing camp in Yakatat, Alaska.

Brian’s entire career has been in the service of nonprofits and he continues to advocate for the entire sector. This is one reason he has stayed at 501(c) Services for so long. He sees the passion his coworkers have for the members they serve.

Brian has been married for over half a century and boasts six granddaughters. His hobbies include golf and fly-fishing.

Member Services Specialist

Julie Baughman

Julie has been with 501(c) Services since 2014, serving as a member services specialist.

She is a licensed Property & Casualty Agent-Broker in California. She is also a current member of the National Asian Pacific American Bar (NAPABA) and the Pennsylvania Bar.

Aside from providing daily support to groups affiliated with 501(c) Agencies Trust, Julie may be found hiking, reading, and drinking ALL the coffee (sometimes at the same time).

Senior Administrative Assistant

Karen Carpenter

Karen has been with 501(c) Services for nine years. She serves as senior administrative assistant.

Before coming to the organization, she spent over two decades in the tech sector with stints at Hewlett-Packard, Atari and 16 years at Apple. Karen was also an administrator at the Terman Engineering Center at Stanford University.

She enjoys her interactions with the 501(c) Agencies Trust Board of Trustees, planning the logistics of the board meetings, and friendships she’s cultivated at work.

Karen is a big Sci-Fi movie buff and a gamer. Recently, she has become more politically involved in tackling the high-density residential and commercial development issues of her community.

Senior Producer

Ben Jonas

Ben Jonas is an experienced, licensed insurance broker who specializes in 501(c)(3) nonprofit risks. He currently serves as a Senior Producer for 501(c) Services and has been with the organization since early 2016. Ben is an Associate in Risk Management (ARM), and he is also a licensed Insurance Broker in California, Nevada, Hawaii and Georgia.

Ben was the principle at Nonprofits Insurance Management, Inc. – an independent brokerage firm that worked exclusively with 501(c)(3) nonprofits, prior to joining 501(c) Services. Ben saw 501(c) Services as an opportunity to make an even bigger impact in the nonprofit sector, and he couldn’t resist.

Ben is an admitted player and collector of Magic: The Gathering. Ben can be found at the gym, rock climbing and occasionally surfing, when he’s not helping nonprofits better manage their risk and cash flow. Ben is also a Board Member of the Forest Theater Guild in Carmel, California.

Marketing Associate II

Thelma King

Thelma King is an experienced marketing and events professional. She currently serves as a Marketing Associate II for 501(c) Services and has been with the organization since 2013. Thelma’s primary duties include event logistics, graphic design, CRM administration and new client onboarding.

Prior to joining 501(c) Services, Thelma was an event coordinator for Qualcomm, Inc. where she produced corporate festivals and other company-wide events. She calls her work with 501(c) Services “extremely gratifying,” because she believes that her efforts allow our nearly 1,500 participating nonprofits to invest more resources into their missions.

Thelma is a self described rollercoaster junkie and foodie. When not working she can be found at the gym, attending a local or regional festival and traveling.

Member Services Specialist

Nancy King

Nancy King is a member services specialist for 501(c) Services. Prior to joining the organization, she worked in the workers’ compensation insurance industry in California for almost 20 years, as both a marketing and underwriting manager. In the late 1990’s, Nancy moved to Arizona and joined 501(c) Services as an independent contractor in marketing and sales; while volunteering as a Boy Scout and Girl Scout Leader. In 2003, she joined the organization as a full time employee to help form our current member services department.

In Nancy’s spare time, she loves spending time with her family and learning new activities. She recently switched from competitive running to hiking (hiking is much easier!) and has just taken up piano.

Associate Director HR Services

Sonya Llewellyn

Sonya Llewellyn is a certified human resources professional (SPHR, SHRM-SCP) with an extensive background in the nonprofit sector.

Sonya studied at San Jose State University and earned her certificate in Human Resources Management from the University of California Santa Cruz. She concentrated her early career at an organization that served the developmentally disabled. In 1997 Sonya was invited to join the 501(c) Agencies Trust HR Services Advisory committee. In 1999 Sonya began her career with 501(c) Agencies Trust.

With over 25 years experience, Sonya has dealt with a full spectrum of human resources issues ranging from internal investigations, to daily problem solving of employee relations. Sonya is an active volunteer at several local nonprofits and is a member of SHRM, NCHRA, and regularly attends conferences for continuing education.

When not at work, Sonya enjoys reading, traveling, gardening, and family.

Marketing IT Specialist

Crystal Perez

Crystal Perez is an experienced marketing and IT professional with more than a decade’s worth of experience. She currently serves as the Marketing IT Specialist for 501(c) Services. She has been with the organization for eleven years.

Crystal enjoys her work with 501(c) Services because she respects the missions of the nonprofits we serve. She believes working with our nonprofit participants gives her the chance to make a difference.

Crystal is a mother of twins. When not spending time with her family, she loves reading a good book or producing personal art projects.

Senior Producer

Heidi Posada

Heidi Posada has been a Producer for 501(c) Services since 2010.

She started her nonprofit career as a teacher at the La Crosse Area YMCA in Wisconsin. After graduating from college, Heidi moved to California where she continued her nonprofit career with the YMCA as a Youth Sports Director and as an Associate Executive Director. Later, Heidi joined the American Cancer Society California Division.

As a Producer for 501(c) Services, Heidi has moved from raising money for local nonprofits to saving money for nonprofits on a national level. She remains the organization’s primary account representative for YMCA’s.

When Heidi is not working, she enjoys spending her free time playing sports, hiking, travelling and volunteering for her favorite local event, Bark in the Park.

Digital Marketing Manager

Mac Smith

Mac Smith began work with 501(c) Services in 2014. His focus is on building, maintaining, analyzing, and optimizing the organization’s digital marketing initiatives towards the nonprofit sector.

Prior to joining 501(c) Services, Mac was the Director of Operations for the Independent Glass Association and the National Windshield Repair Association. He also provided advanced marketing support to the HR consulting firm Nonprofit HR and produced the Nonprofit Human Resources Conference.

Away from work Mac loves being a father and husband as well has playing a little golf when time allows.

President and CEO

Darren Bowman

Darren Bowman began his career with 501(c) Services as Chief Financial Officer in 2007. He was elevated to Chief Executive Officer in 2013.

Darren has nearly 20 years worth of financial planning and business strategy experience. As CEO, he is responsible for maintaining relationships with the Board of 501(c) Agencies Trust and with executive oversight of Trust development and all customer-related services.

Darren has found great pleasure over the years working with the great group of people at 501(c) Services who he feels really care about the work they do. He is a big believer in work/life balance and putting “first things first.”

In his time away from work, Darren has aspirations for being crowned the “World’s Greatest Dad.”

Director of Trust Administration

Lea Ovrootsky

Lea Ovrootsky is a veteran finance professional with more than 20 years of accounting experience. She has been the Director of Trust Administration for 501(c) Services since 2013.

She appreciates the great team and organizations she gets to work with at 501(c) Services. The missions of the participating organizations she deals with are incredibly diverse and very compelling. Lea describes her work as “never boring” and is always happy to find that she learns something new everyday.

Lea has a degree from Tallinn Technical University. She loves spending time with her family. She is also currently pursuing her CPA.

Senior Administrative Assistant

Karen Carpenter

Karen has been with 501(c) Services for nine years. She serves as senior administrative assistant.

Before coming to the organization, she spent over two decades in the tech sector with stints at Hewlett-Packard, Atari and 16 years at Apple. Karen was also an administrator at the Terman Engineering Center at Stanford University.

She enjoys her interactions with the 501(c) Agencies Trust Board of Trustees, planning the logistics of the board meetings, and friendships she’s cultivated at work.

Karen is a big Sci-Fi movie buff and a gamer. Recently, she has become more politically involved in tackling the high-density residential and commercial development issues of her community.

HR Services Director

Maureen Marfell

Maureen Marfell is a human resources professional with more than 35 years of experience. She has spent a majority of her career serving the needs of nonprofit organizations.

Maureen began her tenure with 501(c) Agencies Trust in 1992 after she was asked to design its HR Services department. She began the department as a simple toll-free hotline. Since then the department has broadened to include newsletters, webinars and in-person training presentations, as well as the HR Services Advisory Committee – a consortium of nonprofit professionals who meet twice a year to discuss topics pertinent to the nonprofit world.

Maureen keeps herself, and the membership, current with the latest human resources trends. She is also a member of SHRM, NCHRA and National Human Services Assembly HR Council.

Associate Director HR Services

Sonya Llewellyn

Sonya Llewellyn is a certified human resources professional (SPHR, SHRM-SCP) with an extensive background in the nonprofit sector.

Sonya studied at San Jose State University and earned her certificate in Human Resources Management from the University of California Santa Cruz. She concentrated her early career at an organization that served the developmentally disabled. In 1997 Sonya was invited to join the 501(c) Agencies Trust HR Services Advisory committee. In 1999 Sonya began her career with 501(c) Agencies Trust.

With over 25 years experience, Sonya has dealt with a full spectrum of human resources issues ranging from internal investigations, to daily problem solving of employee relations. Sonya is an active volunteer at several local nonprofits and is a member of SHRM, NCHRA, and regularly attends conferences for continuing education.

When not at work, Sonya enjoys reading, traveling, gardening, and family.

Director of Member Services

Douglas Adams

Douglas Adams has more than 35 years of experience in the area of unemployment insurance policy and claims management. He has been the Director of Member Services for 501(c) Services since 2007.

Douglas specialized in controlling unemployment costs for hundreds of nonprofit and governmental organizations throughout the country. His vast knowledge of the various state unemployment insurance regulations and procedures makes him an excellent resource to 501(c) Agencies Trust participants.

Douglas enjoys the aspects of his job that allow him to work with a variety of organizations on a vast number of unemployment issues. Quickly and accurately addressing their needs and concerns is his daily goal.

Douglas has a degree from the University of Iowa. He loves traveling and spending time outdoors.

Member Services Specialist

Julie Baughman

Julie has been with 501(c) Services since 2014, serving as a member services specialist.

She is a licensed Property & Casualty Agent-Broker in California. She is also a current member of the National Asian Pacific American Bar (NAPABA) and the Pennsylvania Bar.

Aside from providing daily support to groups affiliated with 501(c) Agencies Trust, Julie may be found hiking, reading, and drinking ALL the coffee (sometimes at the same time).

Member Services Specialist

Nancy King

Nancy King is a member services specialist for 501(c) Services. Prior to joining the organization, she worked in the workers’ compensation insurance industry in California for almost 20 years, as both a marketing and underwriting manager. In the late 1990’s, Nancy moved to Arizona and joined 501(c) Services as an independent contractor in marketing and sales; while volunteering as a Boy Scout and Girl Scout Leader. In 2003, she joined the organization as a full time employee to help form our current member services department.

In Nancy’s spare time, she loves spending time with her family and learning new activities. She recently switched from competitive running to hiking (hiking is much easier!) and has just taken up piano.

Chief Marketing Officer

Cynthia Koral

Cynthia Koral is the Chief Marketing Officer in charge of member recruitment for 501(c) Agencies Trust.

Cynthia began her stint with the organization in 2008 after spending two decades in the publishing industry. She has more than three decades worth of experience in marketing, communications and sales. Cynthia is a licensed property and casualty insurance agent in California.

One of the things she most enjoys about working with 501(c) Agencies Trust is when organizations see savings through membership and are able to use those dollars for more mission related efforts.

When she is not working Cynthia enjoys cooking, gardening and wine.

Senior Sales Consultant

Brian Allen

Brian Allen has been a Producer for 501(c) Services for more than two decades.

Much of Brian’s earlier career centered on working with the Boy Scouts and other youth programs. Prior to joining the company he spent almost 20 years as CEO to a number of Boy Scouts of America Councils. He has been a board member of the Boys & Girls Clubs of Silicon Valley for more than 20 years and founded the Italio Experience in 1983 – a sports fishing camp in Yakatat, Alaska.

Brian’s entire career has been in the service of nonprofits and he continues to advocate for the entire sector. This is one reason he has stayed at 501(c) Services for so long. He sees the passion his coworkers have for the members they serve.

Brian has been married for over half a century and boasts six granddaughters. His hobbies include golf and fly-fishing.

Senior Producer

Ben Jonas

Ben Jonas is an experienced, licensed insurance broker who specializes in 501(c)(3) nonprofit risks. He currently serves as a Senior Producer for 501(c) Services and has been with the organization since early 2016. Ben is an Associate in Risk Management (ARM), and he is also a licensed Insurance Broker in California, Nevada, Hawaii and Georgia.

Ben was the principle at Nonprofits Insurance Management, Inc. – an independent brokerage firm that worked exclusively with 501(c)(3) nonprofits, prior to joining 501(c) Services. Ben saw 501(c) Services as an opportunity to make an even bigger impact in the nonprofit sector, and he couldn’t resist.

Ben is an admitted player and collector of Magic: The Gathering. Ben can be found at the gym, rock climbing and occasionally surfing, when he’s not helping nonprofits better manage their risk and cash flow. Ben is also a Board Member of the Forest Theater Guild in Carmel, California.

Marketing Associate II

Thelma King

Thelma King is an experienced marketing and events professional. She currently serves as a Marketing Associate II for 501(c) Services and has been with the organization since 2013. Thelma’s primary duties include event logistics, graphic design, CRM administration and new client onboarding.

Prior to joining 501(c) Services, Thelma was an event coordinator for Qualcomm, Inc. where she produced corporate festivals and other company-wide events. She calls her work with 501(c) Services “extremely gratifying,” because she believes that her efforts allow our nearly 1,500 participating nonprofits to invest more resources into their missions.

Thelma is a self described rollercoaster junkie and foodie. When not working she can be found at the gym, attending a local or regional festival and traveling.

Marketing IT Specialist

Crystal Perez

Crystal Perez is an experienced marketing and IT professional with more than a decade’s worth of experience. She currently serves as the Marketing IT Specialist for 501(c) Services. She has been with the organization for eleven years.

Crystal enjoys her work with 501(c) Services because she respects the missions of the nonprofits we serve. She believes working with our nonprofit participants gives her the chance to make a difference.

Crystal is a mother of twins. When not spending time with her family, she loves reading a good book or producing personal art projects.

Senior Producer

Heidi Posada

Heidi Posada has been a Producer for 501(c) Services since 2010.

She started her nonprofit career as a teacher at the La Crosse Area YMCA in Wisconsin. After graduating from college, Heidi moved to California where she continued her nonprofit career with the YMCA as a Youth Sports Director and as an Associate Executive Director. Later, Heidi joined the American Cancer Society California Division.

As a Producer for 501(c) Services, Heidi has moved from raising money for local nonprofits to saving money for nonprofits on a national level. She remains the organization’s primary account representative for YMCA’s.

When Heidi is not working, she enjoys spending her free time playing sports, hiking, travelling and volunteering for her favorite local event, Bark in the Park.

Digital Marketing Manager

Mac Smith

Mac Smith began work with 501(c) Services in 2014. His focus is on building, maintaining, analyzing, and optimizing the organization’s digital marketing initiatives towards the nonprofit sector.

Prior to joining 501(c) Services, Mac was the Director of Operations for the Independent Glass Association and the National Windshield Repair Association. He also provided advanced marketing support to the HR consulting firm Nonprofit HR and produced the Nonprofit Human Resources Conference.

Away from work Mac loves being a father and husband as well has playing a little golf when time allows.

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