Tips & info

Don't leave it to chance: follow procedures

May 2002

Prompt handling is important as most documents will provide a specific time period for action (only 10 days on initial claim). So to ensure effective, timely and efficient claims processing follow these guidelines:

  • Determine deadline for responding to forms/notices sent by the state agency
    • Claims forms/Notices
    • Charge statements
    • Determinations/Decisions
    • Hearing notices
  • No more than four days
    • Fax all claim/hearing forms/notices to GatesMcDonald claims team for completion or response.
    • Phone your GatesMcDonald claims team to inform them of documents being faxed that were received late from the state. Maile ext. 210 or Gretchen ext. 214
  • Five days or more
    • Claims forms/notices: Fax separation information with any additional documents, warning notices, and comments to your GatesMcDonald claims team for completion.
    • Hearing notices: Fax or call your GatesMcDonald claims team.
    • Determinations/Decisions: Fax or call your Gates- McDonald claims team.


Mail Charge Statements to:
GatesMcDonald
P.O. Box 97094
Kirkland, WA 98083-9794
Fax: 866-433-4323
Phone: 800-846-9251