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501 Members Get Acquainted with SHIELD

By August 26, 2022No Comments

We recently conducted a survey of the 501(c) Agencies Trust membership to see how their experience with SHIELD is progressing.

For the most part, members have had a positive experience with SHIELD. Also, plenty of members have requested some additional information and training on using the platform.

Therefore, 501 will hold a quarterly training on SHIELD Reports and Features. Our first session is October 6, 2022. Register for this first training here.

Here are the results of our survey:

  1. How are you feeling about the transition to SHIELD?
  • Everything’s great, thanks for Asking! (53.8%)
  • It took a minute, but I’m getting comfortable with the new team and process (37.7%)
  • Not Good (8.5%)
  1. How would you rank your skill level for navigating within the SHIELD portal?
  • I’ve got it down (58.5%)
  • It’s pretty user friendly, but I wouldn’t mind some additional training (34.9%)
  • I’m lost, please help! (6.6%)
  1. Is there anything you need from us to improve your experience?
  • No, I think everything is working well (82%)
  • Yes, I’ve got some suggestions (18%)

If you have any questions about using SHIELD, contact us today.

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